by Allen Edwards | Jun 30, 2021 | Webinar
Road to Documentation Maturity 3-Part Series hosted by IT Glue How your MSP approaches documentation defines how you use it in your business. Why does this matter? Well, MSPs with a higher ‘Documentation Maturity’ are more likely to provide outstanding customer...
by Allen Edwards | Jun 13, 2021 | Webinar
OITVOIP Partner First Webinar Series Ray Orsini, of OITVOIP, invited Eureka Process to appear in this episode of Partner First Webinar. Naturally eager to participate, Allen and Brook co-present Grow Your Team: The Ultimate Screening and Hiring Process. In this video,...
by Allen Edwards | May 27, 2021 | ITDUG, Webinar
When a breach happens, do you know how to submit documentation to the FBI? Breach and privacy laws are changing how IT service providers/MSPs serve their clients. How will documentation empower businesses to stay compliant across different municipalities? It’s no...
by Allen Edwards | Sep 15, 2020 | Webinar
What is Leaky Bucket Syndrome? LBS – it sounds like a bad disease and it can be for your business if it goes ignored, like any disease. Let us illustrate what Leaky Bucket Syndrome is and how we can go about solving the problems that arise from it.Your business... by Allen Edwards | Sep 2, 2020 | ITDUG
Core Values are at the very heart of any business and the key to any culture of process and documentation. It takes most businesses TWO YEARS to get theirs right, and many more to decide to create them at all. Watch to learn: Why Core Values are the Ultimate Process....
