ITDUG 2020.09 – Core Values : The Ultimate Process

Core Values are at the very heart of any business and the key to any culture of process and documentation. It takes most businesses TWO YEARS to get theirs right, and many more to decide to create them at all. Watch to learn: Why Core Values are the Ultimate Process....

Get Stupid

Let’s assume for a second that being an adult of my age, owning a business, and being able to my bills and save is one definition of success. I had to get that out of the way because I am always suspect of my own ego, and I need to call myself successful for...

Sh!t Allen Says

I’ve referenced our cheeky and hopefully-not-too-offensively named Teams channel in many of our past blog posts: Sh!t Allen Says. I’ve decided that today is the day to share it with you! Only light curation. These are only quotes that I claim are all mine:...

ITDUG 2020.06 – MSP Tools

Founder and President of Eureka Process, Allen Edwards, hosted a round-table discussion on a Survey of MSP tools. Of course, we focused heavily on documentation tools, but all tools were welcome. No tools vendors were allowed in the discussion. We’ll be taking...