Your company is capable of more.
Wherever you are in your journey as an IT service provider, it’s likely that you see gaps. Many business leaders, however, either don’t know the solution or have time to implement one.
Oftentimes, it’s small inefficiencies that add up resulting in an unsustainable pace. For your teams, what began as a small workaround begins to compound until these workarounds feel more like fighting relentless fires with no ability to catch up.
This reactionary state breeds poor habits at all levels, and before you know it, chaos ensues.
Since engaging Eureka Process in our organization, we’ve gone from meetings that weren’t very productive, to a meeting structure that gets things done. Everyone feels heard and valued and we actually accomplish steps toward our goals that everyone can get behind. We started meeting with just the partners, but before long we found we wanted the same results across all departments. Our facilitator, Allen, still leads our leadership team, dispatch team, and finance team, and we’ve even been able to self-facilitate our own service department meetings now.
Discover the Eureka Process
Improve performance, maximize results & get back to doing what you love!
Create a foundational work that positions your business for growth, scalability, and increased profitability.
Weekly PowerHours facilitated by an experienced, objective consultant offering hands-on personalized assistance, support, and guidance.
Manage with metric-driven techniques and your business will produce happy clients, happy team members, and more profit!
The Eureka Process is a framework that focuses on meeting both short- and long-term targets for your organization by engaging leadership teams in continuous improvement cycles involving strategy, tactics, and logistics to achieve maximum results.
To start, Eureka Process tends to the soil, where the nutrients of our business contains all that is needed to grow. During your initial Launch Day and subsequent Foundation Days, together we will develop a clearly defined business strategy and learn critically necessary leadership skills to run a thriving company and to set goals for your team.
Each week thereafter, a Eureka Process consultant will facilitate team meetings to conquer the logistics. Setting 7-day action items, tracking our metrics, and keeping one another accountable develops constructive habits while maintaining buy-in through engagement at all levels.
Next, aligning the people of your organization with best practices and thought-out processes improves efficiencies and removes workflow redundancies in the day-to-day, putting new life into your company’s canopy of culture.
The fruits of our labor is produced in the form of key performance indicators that we use to set up new goals, further growing your company’s roots, trunks, and branches healthier and hardier.
Frequently Asked Questions
I want to do this but I’m already spread too thin. How much time will this take?
I hear you. Revamping processes takes time and collaboration. However, we promise that every interaction we have will be deliberate and focused. Neither of us have time to waste.
I’m scared to hire more people – will you insist that I do?
First let’s get your process working so that we can assess the need together. Every situation is unique, and while most of our clients end up growing their business, we want to do whatever it takes to match your needs for work/life balance.
How are you different than other consultancies?
Our clients tell us that what makes us unique is our ability to customize or tailor our recommendations and processes to their specific needs (market, size, PSA, RMM etc.) and help them actually execute recommendations.
Still not sure if this is for you?
We do recognize that our process may not be the perfect fit for every company. We would, however, like the chance to discuss the benefits and see if we are a fit for you. Book a free hour– we will not waste your time. If we can’t add value, we will tell you.