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IT Documentations User Group (ITDUG)
A Facebook group for IT Documentation Users! https://fb.com/groups/ITDUG
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Upcoming Events & Webinars
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Coaching First: The Definitive List of What you Owe an Employee Before Deciding to Let Them Go
Coaching First: The Definitive List of What you Owe an Employee Before Deciding to Let Them Go
ITDUG 2020.02 Webinar – IT Glue
This semi-informal session will host members of the IT Glue Product Team to give us a light product update and feature open feedback/Q&A/suggestion period for IT Glue users (and window browsers) to participate.
ITDUG 2020.1 The Hiring, Recruiting, and Screening Process – Full
Founder and President of Eureka Process, Allen Edwards, will be reviewing proven processes for Hiring, Recruiting, and Screening. This walk through will start on what and where to advertise, and go all the way through using your PSA to help you automate the screening process.
ITDUG 2019.12 – QBR Process with guest Lifecycle Insights
We had a great webinar with Marnie and Alex from LifeCycle Insights and talk mostly about the QBR (Oops, I mean SBR) process, but if you’d like to see a bit more of their data collection and presentation tools for the SBR process, here is a 7 minute overview and walkthrough of Lifecycle Insights.
ITDUG 2019.9b – IT Glue Automation Roundtable
This webinar is a roundtable discussion from our community and around IT Glue and automation tips and tricks. If you use IT Glue, you don’t want to miss this. If you are looking into IT Glue, this is another great chance to see under the hood.
ITDUG 2019.9a – Visio Automation II – Network Diagramming
This interactive session is Part 2 of 2 part Visio Automation series. It will show different ways to reduce the work involved in creating and maintaining multiple sets of IT diagrams, focusing on networking diagramming. David Cutherbertson, of SquareMile will cover techniques that can be used for data centers, offices, networks, servers, applications, cabling, power, systems, ITIL service maps, security, etc, based on your questions and concerns. No programming involved – just awareness of how standard Visio can save time and improve consistency.
Free Business Analysis
This quiz will provide free resources and analysis on what you can do to help improve your business.
Blog
Get Stupid
I owe my success to getting stupid. Being traditional-smart (the book/trade type) is…
Sh!t Allen Says
I've referenced our cheeky and hopefully-not-too-offensively named Teams channel in many of our past blog posts: Sh!t Allen Says. I've decided that today is the day to share it with you! Only light curation. These are only quotes that I claim are all mine: "You can't...
Literal Shower Thoughts
I had realized that I had occasionally had successful meditation in my life already, despite not having believed in it. For me, standing in…
What are we doing wrong?
While on-boarding a client recently, I was reminded of a common question I get asked in the early days of an engagement, "What are we doing wrong?" Rest assured, if you are able and willing to engage a process/business consultant or a ConnectWise/Autotask/IT...
Scorecard vs. Dashboard
If you are a data-hungry entrepreneur, then this article is for you. It's an early step in our consulting process to start developing metrics and Key Performance Indicators (KPIs). Our initial KPIs usually show some data clean up is needed. That usually leads to some...
Pivot or Stand Firm?
I was out for a small group run this Saturday morning when a friend of mine mentioned one of my recent blog posts, Growing a Business is No Way to Make Money. My breath was taken away. Mostly because of the running and needing to get in better shape, but also that he...
5 Steps to Process Mastery
In this 5 part email series, get 5 Steps to Process Mastery, along with several pre-written processes, webinars, and tons of great content!