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We are passionate about helping Managed Service Providers and IT Services Providers grow their businesses. The Eureka Process team loves to collaborate and share our own industry knowledge, decades of experience, and useful resources with other IT and MSP professionals.

IT Documentation User Group

ITDUG (IT Documentation Users Group) is a Facebook group recommended for IT Service providers, including internal IT departments.

Established in 2001 to co-learn IT Glue, the group has now expanded to over 3,000+ members and shares tips and tricks on documenting IT systems using any documentation platform.

Eureka Process hosts a monthly webinar on the second Tuesday of the month on Facebook.

Upcoming Events

Members-Only "Community Conference Call"

On the second Tuesday of the month, our Community members and experts meet up online to share and exchange ideas. We sit back, conversation style, and talk about the business of IT. Become a member at TheEurekaCommunity.com.

Eureka Blog

DE&I in the Workplace

DE&I in the Workplace

Best practices for DE&I in screening & hiring What can you do to ensure you are creating a screening and hiring process that is diverse,...

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Close to the Money

Close to the Money

Close to the Money We all experience a bad month or know a rough start. If your business is ever struggling, whether it's general profitability or a...

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Indecision vs. Bad Decision

Indecision vs. Bad Decision

The party of no ideas vs. the party of bad ideas Today's blog content was inspired by Dave Sobel's Business of Tech podcast on one phrase he said during...

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How to be a Good Interviewer

How to be a Good Interviewer

How to be a good interviewer It's not grilling season, no need for the interrogation If someone is looking for a job, they are already in a stressful...

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Recommended Reading List

See the full list of our chosen readings that we recommend to our consulting clients and for growing IT/MSPs and business leaders.

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