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Upcoming Events & Webinars
See what events and webinars you can join us in.
ITDUG 2020.04/5 - Employee Onboarding
Founder and President of Eureka Process, Allen Edwards, will be continuing from his previous presentation on Hiring, Recruiting, and Screening. At the end of this process, it's time to onboard your new Team Member. Allen and Brook Lee, Vice President of Eureka Process, will be walking you through the employee…
Members-Only "Fire Side Chat" - We call it "Coffee or Kahlua Conference"
Our first ever MEMBERS-ONLY webinar is coming up! Register and make sure we can match your email address to your member email address BEFORE the meeting. We are calling this webinar the “Coffee or Kahlua Conference”.
Webinar: Project Process for Profit, Performance, & Predictability
Join us as Allen will share his expertise on Project Process for Profit, Performance, & Predictability: Learn how to impress literally everyone with your projects and boos your bottom line. From clients and owners to sales and engineers, and even your finance team can benefit from this webinar! We will…
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Access the Templates and Resources that Top IT Business Solution Consultants Use to Get Powerful Results Every time
Founder and President of Eureka Process, Allen Edwards, will be continuing from his previous presentation on Hiring, Recruiting, and Screening. At the end of this process, it’s time to onboard your new Team Member. Allen and Brook Lee, Vice President of Eureka Process, will be walking you through the employee onboarding process from pre-start date preparation to a successful, well-fitting team members.
We will be using some examples in ConnectWise Manage, but the processes are more general and don’t even all take place inside a PSA. They can be applied to many PSAs.
Roundtable discussion is always encouraged and feedback will be addressed live for those in attendance.
All registered attendees will receive the recording and a special access to resources after the webinar.
This semi-informal session will host members of the IT Glue Product Team to give us a light product update and feature open feedback/Q&A/suggestion period for IT Glue users (and window browsers) to participate.
Founder and President of Eureka Process, Allen Edwards, will be reviewing proven processes for Hiring, Recruiting, and Screening. This walk through will start on what and where to advertise, and go all the way through using your PSA to help you automate the screening process.
We had a great webinar with Marnie and Alex from LifeCycle Insights and talk mostly about the QBR (Oops, I mean SBR) process, but if you’d like to see a bit more of their data collection and presentation tools for the SBR process, here is a 7 minute overview and walkthrough of Lifecycle Insights.
This webinar is a roundtable discussion from our community and around IT Glue and automation tips and tricks. If you use IT Glue, you don’t want to miss this. If you are looking into IT Glue, this is another great chance to see under the hood.
This interactive session is Part 2 of 2 part Visio Automation series. It will show different ways to reduce the work involved in creating and maintaining multiple sets of IT diagrams, focusing on networking diagramming. David Cutherbertson, of SquareMile will cover techniques that can be used for data centers, offices, networks, servers, applications, cabling, power, systems, ITIL service maps, security, etc, based on your questions and concerns. No programming involved – just awareness of how standard Visio can save time and improve consistency.
Free Business Analysis
This quiz will provide free resources and analysis on what you can do to help improve your business.
I confess, I have many personality flaws/quirks. Many of you or not shocked. I recently thought about this again when I was writing Growing a Business is No Way to Make Money last week, This is the promised future article I referenced in terms of seeing things from...
This comes straight from the "Sh!t Allen Says" Teams channel I mentioned in a few previous blog posts, (Consistency in Marketing (and all things) being one of them. I recently had to say it twice with clients last week, so it's top of mind to talk about. "Growing a...
Hope you don't mind that I'm not writing exclusively (or much) about processes and tools for IT Services. My goal behind these blog posts is to provide some insight and value, but they had to be easy to write. Lately, I've been writing what's on my mind. The good...
There is no doubt that these are interesting times, and I am glad for it. Not that I wish anything negative on anyone, but adversity breeds adaptation, mutation, and generally just better humans. Pretty sure I’m completely destroying some scientific quote in there, but it’s how I think.
I am completely blessed to be weird. As one example, I’m currently living with roommates, all women. One is a teenage student. Another is a professional artist (see @painterliesl on Instagram). And the other is a Courage Coach and stunt woman (Fenix Fall Girl). Talk about four different perspectives on what’s happening with the pandemic.
Decided to title this post to music and give you a soundtrack. If you are into music, read the rest of this post while listening to Kenny Rogers' "The Gambler". Spotify music here: Hopefully "Know when to hold 'em, know when to fold 'em" plays at the right time. I...
Who could have imagined the world in its current state just a few weeks ago? It's surreal and a little unsettling. While I don't personally make a habit of worry, this is certainly a great time to think on the times and create a strategy for not only navigating it,...
5 Steps to Process Mastery
In this 5 part email series, get 5 Steps to Process Mastery, along with several pre-written processes, webinars, and tons of great content!