Resources

Welcome! Feel free to explore this page and get to know our team better.

We are passionate about helping Managed Service Providers and IT Services Providers grow their businesses. The Eureka Process team loves to collaborate and share our own industry knowledge, decades of experience, and useful resources with other IT and MSP professionals.

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IT Documentation User Group

ITDUG (IT Documentation Users Group) is a Facebook group recommended for IT Service providers, including internal IT departments.

Join the ITDUG Facebook Group

Established in 2001 to co-learn IT Glue, the group has now expanded to over 3,000+ members and shares tips and tricks on documenting IT systems using any documentation platform.

Eureka Process hosts a monthly webinar on the second Tuesday of the month on Facebook.

ITDUG Posts

Upcoming Events

Members-Only "Community Conference Call"

On the second Tuesday of the month, our Community members and experts meet up online to share and exchange ideas. We sit back, conversation style, and talk about the business of IT. Become a member at TheEurekaCommunity.com.

IT Glue Road to Documentation Maturity Pt 3: Client Asset Documentation

Event Date: Jun 22, 2021

It is easy to get confused about what information should be collected and what shouldn’t be regarding your client’s technology assets. So, how do you resolve this conundrum? This is what we address in the last session of the series.

ITDUG Webinar 2021.06 How to Start Documentation

Event Date: Jun 30, 2021

Register for this month's ITDUG webinar and add it to your calendar, in the meantime, catch our past webinars on the ITDUG playlist on the Eureka Process' YouTube channel.

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