The most appropriate time and place for KPIs are at leadership team meetings or anytime you are in high-level discussions. Measuring your company’s performance is important, but you don’t want to spend all your time evaluating metrics.
At Eureka Process, we love and do a lot of coaching. We want our clients to grow and do even more good for themselves and their team. However, our consultants (as we call ourselves) also have decades of experience among dozens of other IT Services firms. When needed, we can offer those experiences, processes, templates, and lessons learned directly to solve the problems before us.
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