We are passionate about helping Managed Service Providers and IT Services Providers grow their businesses. The Eureka Process team loves to collaborate and share our own industry knowledge, decades of experience, and useful resources with other IT and MSP professionals.
IT Documentation User Group
ITDUG (IT Documentation Users Group) is a Facebook group recommended for IT Service providers, including internal IT departments.
Watch the ITDUG playlist on YouTubeUpcoming Events
Eureka Blog
DE&I in the Workplace
Best practices for DE&I in screening & hiring What can you do to ensure you are creating a screening and hiring process that is diverse,...
5 Questions for Employee Check-ins
Brace yourselves, employee check-ins are coming… We’ve all seen the various memes when it comes to employee reviews. So what’s the big deal about having...
Close to the Money
Close to the Money We all experience a bad month or know a rough start. If your business is ever struggling, whether it's general profitability or a...
Indecision vs. Bad Decision
The party of no ideas vs. the party of bad ideas Today's blog content was inspired by Dave Sobel's Business of Tech podcast on one phrase he said during...
Fire a Client And Still Increase Profits
“Raise your prices!”, “Fire your bad clients!”, “Only take the right revenue!” When to ramp up or pump the breaks in your MSP.
How to be a Good Interviewer
How to be a good interviewer It's not grilling season, no need for the interrogation If someone is looking for a job, they are already in a stressful...
Recommended Reading List
See the full list of our chosen readings that we recommend to our consulting clients and for growing IT/MSPs and business leaders.
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