KPIs vs Metrics – What’s the Difference?

KPIs vs Metrics – What’s the Difference?

KPIs vs Metrics… KPIs vs metrics, scorecards, dashboards, almanacs, KPOs, SLAs, SLOs… There are so many terms revolving around the numbers that are the heartbeat of our organizations that it can become quite confusing. Many of us may use various...
Coach or Consultant

Coach or Consultant

What does it mean to be a Coach or a Consultant? In many sales presentations or landing pages, I see various consultants and coaches extoll the value of being a coach and not a consultant. So what is the difference, and why does it matter?   I felt compelled to write...
The $0 invoice

The $0 invoice

The $0 Invoice Conversation While I was working with a consulting client today when the $0 invoice conversation came up. It’s been a while since I have had a chance to explain this concept, so I thought I’d write this quick article about it. First off,...
The Power of a Positive Start

The Power of a Positive Start

The Power of a Positive Start I was recently listening to a friend complain that work wasn’t any fun for them anymore, despite not having enough work. They had lots of good stuff around them, but they were out of money. Meanwhile, I listened politely before pointing...