by Allen Edwards | Mar 30, 2022 | Articles
Allen the Visionary I love Allen but he is also a little nuts. 😉 He has this vision and it’s all about the future and how he wants to change the world and how it’s going to be great. That’s all good. I love that too. But there are a lot of risks...
by Allen Edwards | Mar 18, 2022 | Articles
KPIs vs Metrics… KPIs vs metrics, scorecards, dashboards, almanacs, KPOs, SLAs, SLOs… There are so many terms revolving around the numbers that are the heartbeat of our organizations that it can become quite confusing. Many of us may use various...
by Allen Edwards | Jan 27, 2022 | Articles
2022 Hiring Tips for MSP/ITSPs Job Market Woes in 2022 I’ve read so many articles lately on how tight the job market is (specifically in IT) and how employers are really struggling to find talent. MSPs are finding it harder to hire in 2022 any talent, let alone...
by Allen Edwards | Dec 20, 2021 | Articles
What does it mean to be a Coach or a Consultant? In many sales presentations or landing pages, I see various consultants and coaches extoll the value of being a coach and not a consultant. So what is the difference, and why does it matter? I felt compelled to write...
by Allen Edwards | Dec 9, 2021 | Articles
The $0 Invoice Conversation While I was working with a consulting client today when the $0 invoice conversation came up. It’s been a while since I have had a chance to explain this concept, so I thought I’d write this quick article about it. First off,...
by Allen Edwards | Nov 23, 2021 | Articles
The Power of a Positive Start I was recently listening to a friend complain that work wasn’t any fun for them anymore, despite not having enough work. They had lots of good stuff around them, but they were out of money. Meanwhile, I listened politely before pointing...
