by Allen Edwards | Feb 25, 2021 | ITDUG, Webinar
Documentation Meta-knowledge is the most important knowledge. Know thyself! This webinar on documenting your documentation should help you create a consistent structure and standard so that every team member knows where to store- and how to find- the documentation... by Allen Edwards | Sep 30, 2020 | ITDUG
Eureka Process hosts a peer group round table joined by Terry McAdams of MacTech Solutions, Tracy Hardin of Next Century Technologies and Erick Anderson of NetworkTech. Topics of discussion: getting staff involved in documentation, documentation accountability, tools... by Allen Edwards | Sep 2, 2020 | ITDUG
Core Values are at the very heart of any business and the key to any culture of process and documentation. It takes most businesses TWO YEARS to get theirs right, and many more to decide to create them at all. Watch to learn: Why Core Values are the Ultimate Process.... by Allen Edwards | Jul 22, 2020 | ITDUG
No one likes to have to discipline someone, but boundaries must be set to ensure the best teamwork. Allen Edwards, founder of Eureka Process, LLC and the Eureka Community, presents “Coaching First: The Definitive List of What you Owe an Employee Before Deciding... by Allen Edwards | May 29, 2020 | ITDUG
Founder and President of Eureka Process, Allen Edwards, hosted a round-table discussion on a Survey of MSP tools. Of course, we focused heavily on documentation tools, but all tools were welcome. No tools vendors were allowed in the discussion. We’ll be taking...
