by Allen Edwards | Jun 15, 2020 | Articles
While on-boarding a client recently, I was reminded of a common question I get asked in the early days of an engagement, “What are we doing wrong?” Rest assured, if you are able and willing to engage a process/business consultant or a... by Allen Edwards | Jun 8, 2020 | Articles
If you are a data-hungry entrepreneur, then this article is for you. It’s an early step in our consulting process to start developing metrics and Key Performance Indicators (KPIs). Our initial KPIs usually show some data clean up is needed. That usually leads... by Allen Edwards | Jun 1, 2020 | Articles
I was out for a small group run this Saturday morning when a friend of mine mentioned one of my recent blog posts, Growing a Business is No Way to Make Money. My breath was taken away. Mostly because of the running and needing to get in better shape, but also that he... by Allen Edwards | May 29, 2020 | ITDUG
Founder and President of Eureka Process, Allen Edwards, hosted a round-table discussion on a Survey of MSP tools. Of course, we focused heavily on documentation tools, but all tools were welcome. No tools vendors were allowed in the discussion. We’ll be taking... by Allen Edwards | May 21, 2020 | Articles
I confess, I have many personality flaws/quirks. Many of you or not shocked. I recently thought about this again when I was writing Growing a Business is No Way to Make Money last week, This is the promised future article I referenced in terms of seeing things from...
