by Allen Edwards | Mar 2, 2020 | ITDUG
This semi-informal session will host members of the IT Glue Product Team to give us a light product update and feature open feedback/Q&A/suggestion period for IT Glue users (and window browsers) to participate. Video Transcript Allen Edwards Welcome to the it... by Allen Edwards | Feb 27, 2020 | Articles
I keep going back to my first blog post about keeping things simple to help keep things going. Well, I confess that I got a week behind in my blog posts 🙁 Fortunately, I do track these types of tasks in my PSA (ConnectWise Manage) AND I fire off my ticket template a...
by Allen Edwards | Feb 17, 2020 | Articles
I’m going to keep patting myself on the back for continuing the string of writing a weekly blog. The third one in the books! It seems like the concept of simplification (and consistency) I wrote about in our first blog post really helps. Last night, I asked my... by Allen Edwards | Feb 10, 2020 | Articles
Two blog posts in a row…not bad! Perhaps my previous about Consistency and Simplicity will work out after all. I’m still picking fairly random topics to discuss, and today I am inspired to discuss the new ConnectWise Manage Customer Portal. This the... by Allen Edwards | Jan 30, 2020 | Articles
So, this is my first attempt in writing a true blog post on relevant topics. I spent forever avoiding this, as I hate being inconsistent. You know what I mean right? You write a blog post for October, and then November. “Great job,” you think! Then the...
