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ITDUG 2022.03

March 30, 2022 @ 2:00 pm2:30 pm EDT

Virtual Event Virtual Event

ITDUG 2022.03 – Client Onboarding – How-to and Best Practices

How do you currently onboard clients? Do you handle each client as they come in, case-by-case, or do you have a process that you replicate? Join us as we discuss some basic ideas that can help you and your team master the process of client onboarding and the art of documenting it!

Hosted by Brook Lee of Eureka Process and Todd Kane of Evolved Management.

IT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems, policies, procedures, and processes using any documentation platform.

About the Group

IT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis, planning, and implementation of best practices in IT Documentation.

The group originated by Tracy Hardin, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes.

The team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development, creation, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences.

Leave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇


March 30, 2022
2:00 pm–2:30 pm EDT
Event Category:




Eureka Process
(912) 388-6680
View Organizer Website

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