Leadership

  • Argue to Simplify

    Feb 17, 2020

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  • Bravery and Courage

    Aug 14, 2020

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  • Coffee or Kahlua 2020.03

    Feb 20, 2020

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  • Coffee or Kahlua Conference #1 - MSP vs Break/Fix

    Aug 2, 2019

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  • Coffee or Kahlua Conference 2020.03

    Mar 25, 2020

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  • Coffee or Kahlua Conference 2020.04a

    Apr 8, 2020

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  • Coffee or Kahlua Conference 2020.05

    May 10, 2020

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  • Community Conference Call 2020.12

    Dec 9, 2020

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  • Consistency in Marketing (and all things)

    Jan 30, 2020

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  • Duality

    May 21, 2020

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  • EOS01 – VTO Explanation

    Sep 10, 2020

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  • EOS01.1 - VTO Spreadsheet

    Sep 10, 2020

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  • Focus on Priorities

    Feb 27, 2020

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  • Focused or Balanced

    Mar 10, 2020

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  • Get Stupid

    Aug 15, 2020

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  • Growing a Business is No Way to Make Money

    May 18, 2020

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  • HR01 - Job Descriptions

    Jan 10, 2020

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  • HR01.1 - Job Descriptions - Tier 1 Help Desk

    Oct 28, 2019

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  • HR01.2 - Job Descriptions - Service Coordinator

    Dec 2, 2019

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  • HR03 - Recruiting & Screening Process

    Jan 22, 2020

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  • HR03.2 - Recruiting Posting

    Jan 23, 2020

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  • HR04 - Employee Handbook

    Jan 10, 2020

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  • HR05 - New Team Member Onboarding

    May 26, 2020

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  • HR06 - Task Mastery List

    Aug 5, 2020

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  • HR11 - Celebration Policy

    Jan 10, 2020

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  • L01 Core Values

    Sep 11, 2020

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  • L01.1 Developing Core Values

    Sep 11, 2020

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  • L01.2 Culture of Core Values

    Sep 15, 2020

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  • L01.3 Core Values Presentation

    Sep 18, 2020

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  • L02 - Accountability Chart Diagram

    Jan 31, 2020

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  • L03 - People Analyser

    Aug 5, 2020

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  • L04 - Staff Meeting Agenda

    Jan 10, 2020

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  • L10 – Level 10 Meetings Explained

    Aug 15, 2020

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  • L10.1 - Level 10 Meeting Notes in OneNote

    Dec 16, 2019

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  • L11 - Handling Complaints

    Jun 14, 2019

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  • Literal Shower Thoughts

    Aug 15, 2020

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  • My Only Regret

    Aug 15, 2020

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  • Pivot or Stand Firm?

    Jun 1, 2020

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  • Prior Proper Planning (for Pandemic Possibilities)

    Mar 16, 2020

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  • Pros & Cons of Being a Digital Nomad

    Mar 4, 2020

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  • Rapids Ahead!

    Sep 29, 2020

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  • SA07 - Client Engagement Depth

    Jul 2, 2019

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  • Scorecard vs. Dashboard

    Jun 8, 2020

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  • Sh!t Allen Says

    Jun 30, 2020

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  • Stagnate vs Recuperate

    Sep 7, 2020

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  • The Gambler

    Mar 31, 2020

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  • Time to Sharpen the Saw

    Mar 23, 2020

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  • To Outsource or Not?

    Oct 12, 2020

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  • Watch out for that...ditch!

    Oct 5, 2020

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  • Webinar: Project Process for Profit, Performance, & Predictability

    Oct 29, 2020

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  • What are we doing wrong?

    Jun 15, 2020

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  • What to Do With Your Cash

    Apr 15, 2020

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  • Words Matter. Choose Wisely

    Sep 14, 2020

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