QuickBooks Desktop to Online

Tags: ConnectWise Manage, Quickbooks Eureka Process, LLC and Gozynta, LLC have teamed up to bring you this migration guide. We developed this step by step guide so you can avoid the pitfalls that others have missed, reducing the time it takes to complete this project....

Sh!t Allen Says

I’ve referenced our cheeky and hopefully-not-too-offensively named Teams channel in many of our past blog posts: Sh!t Allen Says. I’ve decided that today is the day to share it with you! Only light curation. These are only quotes that I claim are all mine:...

ITDUG 2020.06 – MSP Tools

Founder and President of Eureka Process, Allen Edwards, hosted a round-table discussion on a Survey of MSP tools. Of course, we focused heavily on documentation tools, but all tools were welcome. No tools vendors were allowed in the discussion. We’ll be taking...

ITDUG 2020.05 – Employee Onboarding

Founder and President of Eureka Process, Allen Edwards, continues from his previous presentation on Hiring, Recruiting, and Screening. At the end of this process, it’s time to onboard your new Team Member. Allen and Brook Lee, Vice President of Eureka Process,...

Is the New ConnectWise Customer Portal Finally Ready?

Two blog posts in a row…not bad!  Perhaps my previous about Consistency and Simplicity will work out after all.  I’m still picking fairly random topics to discuss, and today I am inspired to discuss the new ConnectWise Manage Customer Portal. This the...