by Allen Edwards | Oct 12, 2020 | Articles
I started out with no particular answer on this blog post about whether to outsource or not. I just wanted to go with the flow and see where it led. I don’t think of outsourcing as an inherently negative thing or an inherently positive thing. I’ve... by Allen Edwards | Feb 10, 2020 | Articles
Two blog posts in a row…not bad! Perhaps my previous about Consistency and Simplicity will work out after all. I’m still picking fairly random topics to discuss, and today I am inspired to discuss the new ConnectWise Manage Customer Portal. This the... by Allen Edwards | Dec 8, 2019 | ITDUG
We had a great webinar with Marnie and Alex from LifeCycle Insights and talk mostly about the QBR (Oops, I mean SBR) process, but if you’d like to see a bit more of their data collection and presentation tools for the SBR process, here is a 7 minute overview and... by Allen Edwards | Oct 1, 2019 | ITDUG
This webinar is a roundtable discussion from our community and around IT Glue and automation tips and tricks. If you use IT Glue, you don’t want to miss this. If you are looking into IT Glue, this is another great chance to see under the hood. [irp... by Allen Edwards | Aug 2, 2019 | ITDUG
This interactive session will show different ways to reduce the work involved in creating and maintaining multiple sets of IT diagrams. David will cover techniques that can be used for data centers, offices, networks, servers, applications, cabling, power, systems,...