What we Do

STRATEGY CONSULTING

We are business strategy and process consultants who help small- to medium-sized MSPs and ITSPs. Our decades of collective experience in the MSP space positions us uniquely to help your business grow. These days, we are working with MSPs every single day, in their tools, with their RMM/PSA, and alongside their staff. We have a real pulse of what’s going on in the industry and our consultants will pass those insights and predictions on to you.

Power HOurs

Our meetings are where our process consulting shines. If you need help to improving efficiencies with better process and documentation, or you dont even know where to begin lets put the fire out before file a claim. Our process   consulting can be that fire brigade when you need it. But when youre ready, our Strategy Consulting will position your team to take on challenges as they arise, future-proof your company, and even plan an execute on the shifts every company and industry inevitably faces.

Eight Heads Matrix Diversity Team Members

Align your team

Developing the consistency and discipline to see real change in your company is not for the uninspired. But weve seen that once your people feel heard, are engaged, and see the intention and align with a strategy, companies become an unstoppable force. We hear clients excited (yes, actually excited) for meetings because new things are happening and progress is made!

LAUNCH & FOundation DAys

We teach and coach on leadership skills. We help with the long term planning, aka the business plan. We’ve broken that down into identity, direction, and objectives, finding the people and leadership oriented-approach to the business plan.

See for yourself

QUARTERLY & ANNUAL cADENCE

Through quarterly and annual off-site meetings facilitated by a leadership consultant, we’ll help develop stronger strategies, set bigger goals, and teach you how to align your teams day-to-day with company goals in order to succeed.

Logistics

Weekly PowerHours facilitated by an experienced, objective consultant offering hands-on personalized assistance, support, and guidance. 

    Tactics

    Implement strategies that streamline your company’s daily processes, improving efficiency.

      Results

      Manage with metric-driven techniques and your business will produce happy clients, happy team members, and more profit!

        Proven Process

        Our Process Cycle

        The Eureka Process is a framework that focuses on meeting both short- and long-term targets for your organization by engaging leadership teams in continuous improvement cycles involving strategy, tactics, and logistics to achieve maximum results.

        To start, Eureka Process tends to the soil, where the nutrients of our business contains all that is needed to grow. During your initial Launch Day and subsequent Foundation Days, together we will develop a clearly defined business strategy and learn critically necessary leadership skills to run a thriving company and to set goals for your team.

        Each week thereafter, a Eureka Process consultant will facilitate team meetings to conquer the logistics. Setting 7-day action items, tracking our metrics, and keeping one another accountable develops constructive habits while maintaining buy-in through engagement at all levels.

        Next, aligning the people of your organization with best practices and thought-out processes improves efficiencies and removes workflow redundancies in the day-to-day, putting new life into your company’s canopy of culture.

        The fruits of our labor is produced in the form of key performance indicators that we use to set up new goals, further growing your company’s roots, trunks, and branches healthier and hardier. 

        Strategy

        Create a foundational work that positions your business for growth, scalability, and increased profitability.

          Learn, do, train, lead.

          We work with MSPs of all verticals & business models

          Don’t keep putting lights and sirens on the emergency vehicles and hope they will go faster. Make an intelligent business decision: get StratCon. We’ll teach you the skills you need to lead your business as it evolves to another level of performance.

          Join the Community.

          For the one-man shops and Do-It-Yourselfers out there that aren’t quite ready for StratCon but want to experience the Eureka Process way!

           

          Browse our FREE resources page.

          Books, groups, and videos… oh my! We’ve created a lot of content with the aim of helping MSPs just like you reach their full potential. Check out our reading library, YouTube videos, and browse through our articles.