Grosse Pointe Geek is looking for a rock star waiting to be discovered to join our fast-growing company. This role is an excellent starting point for anyone who has a passion for IT and is looking to join a company for a steady march towards a great career. This role is part of an 18-month training program to prepare you for entry into our parent company, Proactive Technology Management as a Junior Remote Technician.  We are looking for fun, friendly, and sharp people who are hungry and ready to grow. 

The number one thing we are looking for is a “good guy” (or gal). Jerks need not apply. 

Reasons we rock: 

  • Quarterly Reviews to keep your career moving forward 
  • Fun Team-Based Approach 
  • Constantly learning new tech 
  • Company-paid certifications 
  • 1-2 year program to transition to our parent company, Proactive Technology 
  • Helping you increase your knowledge and get your career to the next step with certifications such as:
    • MTA networking fundamentals, Microsoft 365 fundamentals, Sophos XG engineering, M365 modern desktop and 365 messaging administration

The Position: 

  • Provide service and customer support during field visits or in-house computer repair 
  • Diagnose errors or technical problems and determine proper solutions 
  • Comprehend customer requirements and make appropriate recommendations/briefings 
  • Build positive relationships with customers 

So, if you are hungry to grow and willing to work, please send your resume with a note about why you are a fit. 

Good to Have: 

  • Windows, and Macintosh OS experience 
  • Hardware Experience 
  • Technical degree or certification 

HR Stuff 

  • Full Medical Benefits 
  • 1 Weeks Paid Vacation 
  • Quarterly Bonus and Reviews 
  • 401k 

Job Type: Full-time 

Pay: $37,500.00 per year 

Job Category: External Hire
Job Type: Full Time
Job Location: Detroit Grosse Pointe Michigan

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