IT Documentation Users Group
ITDUG
ITDUG is a Facebook group for sharing tips and tricks for documenting IT systems, processes, procedures, and policies using any documentation platform. Recommended for IT Service providers, including internal IT departments. Join at https://fb.com/groups/ITDUG
The group originated by Tracy Hardin, IT/MSP owner in 2018 to co-learn ITGlue and later adapted it into a forum for all IT documentation platforms. Shortly thereafter, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing!
Team Eureka contributes a documentation-related webinar on the last Wednesday of every month. See our list of past ITDUG webinars below.
Sreenath
Community Manager
ITDUG 2019.12 – QBR Process with guest Lifecycle Insights
We had a great webinar with Marnie and Alex from LifeCycle Insights and talk mostly about the QBR (Oops, I mean SBR) process, but if you'd like to see a bit more of their data collection and presentation tools for the SBR process, here is a 7 minute overview and...
ITDUG 2019.9b – IT Glue Automation Roundtable
This webinar is a roundtable discussion from our community and around IT Glue and automation tips and tricks. If you use IT Glue, you don't want to miss this. If you are looking into IT Glue, this is another great chance to see under the hood. [irp posts="1996"...
ITDUG 2019.9a – Visio Automation II – Network Diagramming
This interactive session is Part 2 of 2 part Visio Automation series. It will show different ways to reduce the work involved in creating and maintaining multiple sets of IT network diagrams, focusing on networking diagramming. David Cutherbertson, of SquareMile will...
ITDUG 2019.07 – Visio Automation Tips & Tricks
This interactive session will show different ways to reduce the work involved in creating and maintaining multiple sets of IT diagrams. David will cover techniques that can be used for data centers, offices, networks, servers, applications, cabling, power, systems,...
ITDUG 2019.01 – What Structure Should my Documentation Take?
We explore the Who, What, When, Where, Why, & How of IT Documentation in this recorded webinar.Allen Edwards All right, I want to go ahead and get started. Because the few people in Fargo who know me era, extremely prompted almost hurts sometimes. But they are...
ITDUG 2019.02 – IT Glue Tips and Tricks
In our second webinar for IT Documentation Users Group, we host a panel of IT Glue users with some prepared tips and examples as well as take Q&A from the audience. Allen Edwards All right, so uh, today's webinars are second attempt at a webinar for the it...
ITDUG 2019.06 – Client Onboarding Webinar
This webinar was given 6/26/19 for the FaceBook group IT Documentation Users Group (ITDUG). It is recorded live and slightly edited to remove some pauses in the action. Client Onboarding The sale has already been made, contracts signed, and too often the "courting...