BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Gozynta Consulting - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://eurekaprocess.com X-WR-CALDESC:Events for Gozynta Consulting REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20200308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20201101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20210314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20211107T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20220313T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20221106T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20230312T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20231105T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20220928T140000 DTEND;TZID=America/New_York:20220928T143000 DTSTAMP:20260421T173826 CREATED:20220812T193904Z LAST-MODIFIED:20220830T192421Z UID:18100-1664373600-1664375400@eurekaprocess.com SUMMARY:ITDUG 2022.09 Visio Automation Tips And Tricks – Reducing Effort For IT Diagramming DESCRIPTION:ITDUG 2022.09 – Visio Automation Tips And Tricks – Reducing Effort For IT Diagramming\nThis interactive session will show different ways to reduce the effort in creating and maintaining Visio diagrams. Depending on member interest David will cover techniques that can be used for data centers\, offices\, networks\, servers\, applications\, cabling\, power\, systems\, ITIL service maps\, security\, etc. \nThis webinar will not cover any programming but will focus on creating an awareness of how standard Visio functionality can save time and improve consistency. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically 30-minute presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution\, and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-09-visio-automation-tips/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/08/2022.09-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220831T140000 DTEND;TZID=America/New_York:20220831T143000 DTSTAMP:20260421T173826 CREATED:20220525T194858Z LAST-MODIFIED:20220830T192454Z UID:17845-1661954400-1661956200@eurekaprocess.com SUMMARY:ITDUG 2022.08 Documenting your KPIs - Putting BrightGauge to work DESCRIPTION:ITDUG 2022.08 – Documenting your KPIs – Putting BrightGauge to work\nLet’s face it\, it’s an ocean of metrics when it comes to any business. As an MSP or in-house IT support\, what should you consider when measuring efficiency or success? Joe Turso has been helping MSPs improve their performance for more than two decades now – and a vital part of that has been helping them identify the pulse points of their business and teaching them how to keep an eye on them. Join this webinar as Joe delves into how MSPs can track KPIs using BrightGauge. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically 30-minute presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution\, and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-08-documenting-your-kpis/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/05/2022.08-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220727T140000 DTEND;TZID=America/New_York:20220727T143000 DTSTAMP:20260421T173826 CREATED:20220525T195058Z LAST-MODIFIED:20220722T211106Z UID:17847-1658930400-1658932200@eurekaprocess.com SUMMARY:ITDUG 2022.07 Employee Onboarding DESCRIPTION:ITDUG 2022.07 – Employee Onboarding – How to document it\, and best practices\nOkay\, you’ve found the perfect candidate to join your MSP team. How do you onboard them? Join this 30-min webinar to learn about how to build a documented process to efficiently onboard new employees. \nIn her role as Vice President and vScreening Consultant at Eureka Process\, Brook Lee supports MSP business owners who have felt isolated in their journey by validating their experience and providing the guidance they need to eliminate barriers to progress. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically 30-minute presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution\, and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube \nRegister below 👇 URL:https://eurekaprocess.com/event/itdug-2022-07-employee-onboarding/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/05/2022.07-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220629T140000 DTEND;TZID=America/New_York:20220629T143000 DTSTAMP:20260421T173826 CREATED:20220519T155744Z LAST-MODIFIED:20220531T211648Z UID:17771-1656511200-1656513000@eurekaprocess.com SUMMARY:ITDUG 2022.06 Why Matthew Galimi uses Liongard DESCRIPTION:Why Matthew Galimi uses Liongard\nIf you’ve ever been curious about whether Liongard could be a useful addition to your toolkit\, one of the best people to talk to is Matthew Galimi\, an active ITDUG member. Join the community for this 30-min educational presentation on the pros and cons of Liongard\, from an MSP owner who uses it for his business. \nMatthew is the Founder and President/CEO of Divergent IT\, a tech firm created to disrupt the status quo by focusing first and foremost on their clients and their unique Information Technology needs. He is passionate about helping others\, designing creative solutions to challenging problems\, creating new IT solutions\, and improving existing processes that result in the most favorable outcome for the business and client. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically 30-minute presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution\, and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-06/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/05/2022.06-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220525T140000 DTEND;TZID=America/New_York:20220525T143000 DTSTAMP:20260421T173826 CREATED:20220513T001928Z LAST-MODIFIED:20220519T184754Z UID:17531-1653487200-1653489000@eurekaprocess.com SUMMARY:ITDUG 2022.05 An Intro to Hudu by Luke Whitelock DESCRIPTION:ITDUG 2022.05 – An Intro to Hudu by Luke Whitelock\n\nWhether you are a newbie confused by the many documentation platforms or a seasoned MSP veteran considering a change\, this webinar is the place to be!\n\n\n\nLuke Whitelock is the CTO and Co-Founder of IQ in IT\, a small MSP based in Southwest London. He graduated from university with a degree in software engineering. He contributes to various open-source MSP-based projects and produces scripts to help MSPs in his spare time. Luke has done a lot of work with Hudu and created and maintains the Hudu PowerShell module.\n\n\n\nJoin us to hear from Luke on how he uses Hudu & transitioning to it from other platforms\, and also ask him any questions you have.\n\nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically 30-minute presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution\, and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-05/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/05/2022.05-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220427T140000 DTEND;TZID=America/New_York:20220427T143000 DTSTAMP:20260421T173826 CREATED:20220425T190521Z LAST-MODIFIED:20220525T200638Z UID:17420-1651068000-1651069800@eurekaprocess.com SUMMARY:ITDUG 2022.04 DESCRIPTION:ITDUG 2022.04 – The Process Process by Allen Edwards\nWhether you’re taking your first steps into the journey of process and documentation\, or a seasoned veteran evaluating your current practices\, this is your chance to learn about our Process Process and the six questions that it is based on.\n\n\nSeasoned industry veteran Allen Edwards\, founder of Eureka Process and acclaimed leadership consultant\, leads this 30-minute webinar on how to get better at process and documentation simply by having a process for it! \n\n\nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-04/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/04/2022.04-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220330T140000 DTEND;TZID=America/New_York:20220330T143000 DTSTAMP:20260421T173826 CREATED:20220315T203433Z LAST-MODIFIED:20220315T203433Z UID:17340-1648648800-1648650600@eurekaprocess.com SUMMARY:ITDUG 2022.03 DESCRIPTION:ITDUG 2022.03 – Client Onboarding – How-to and Best Practices\nHow do you currently onboard clients? Do you handle each client as they come in\, case-by-case\, or do you have a process that you replicate? Join us as we discuss some basic ideas that can help you and your team master the process of client onboarding and the art of documenting it! \nHosted by Brook Lee of Eureka Process and Todd Kane of Evolved Management. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-03/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2022/03/2022.03-ITDUG-Webinar-Main.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220223T140000 DTEND;TZID=America/New_York:20220223T150000 DTSTAMP:20260421T173826 CREATED:20210826T214254Z LAST-MODIFIED:20220525T200806Z UID:15974-1645624800-1645628400@eurekaprocess.com SUMMARY:ITDUG 2022.02 vScreening Matchmaking Special DESCRIPTION:ITDUG 2022.02 – vScreening Matchmaking – Finding the Perfect Match\nBusiness leaders are looking for the next great IT guy (or girl) to be recognized\, achieve and grow. Candidates are looking for a company where they can do all that. What’s the best way to connect them? Hear what Brook Lee of Eureka Process has to say on our highly successful vScreening service. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nWatch ITDUG Playlist on YouTube\nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-02/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/jpeg:https://eurekaprocess.com/wp-content/uploads/2021/08/2022.02-ITDUG-Webinar-Facebook.jpg ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20220126T140000 DTEND;TZID=America/New_York:20220126T143000 DTSTAMP:20260421T173826 CREATED:20210826T213814Z LAST-MODIFIED:20210827T053245Z UID:15624-1643205600-1643207400@eurekaprocess.com SUMMARY:ITDUG 2022.01 DESCRIPTION:ITDUG 2022.01 – Cloud security 301 – Advanced tools for better security and compliance\nIn this session\, Jason Yaeger\, CEO and Co-Founder of Tenacity\, will be chatting through advanced security tools that will help you identify\, track\, and mitigate cloud security problems – beyond the basics of AWS Management Console\, Azure built-ins\, and other been-there-done-that solutions. Join us for this conversational-style webinar\, followed by an interactive Q&A following the chat. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nVisit our archives and watch previous ITDUG webinars here. Share and learn the latest practices and strategies for documenting technology infrastructure\, systems\, policies\, and procedures. \nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2022-01/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/jpeg:https://eurekaprocess.com/wp-content/uploads/2021/08/ITDUG-Webinars.jpg ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211027T140000 DTEND;TZID=America/New_York:20211027T150000 DTSTAMP:20260421T173826 CREATED:20210826T213735Z LAST-MODIFIED:20210826T213735Z UID:15971-1635343200-1635346800@eurekaprocess.com SUMMARY:ITDUG 2021.10 DESCRIPTION:ITDUG 2021.10\nITDUG 2021.10 will be joined by Eureka Process’ very own Adam Edwards. Allen and Adam\, both process consultants and documentation experts\, are closing out this year’s ITDUG webinar series. We will pick it back up in January. As always\, ITDUG webinars go live on the final Wednesday of the month at 2 PM EST. We will be joined by Tenacity Cloud. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. Topics always relate back to documentation. We aim to add value to the members of this group and to bring awareness to others who do the same. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nVisit our archives and watch previous ITDUG webinars here. Share and learn the latest practices and strategies for documenting technology infrastructure\, systems\, policies\, and procedures. \nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2021-10-2/ LOCATION:Online CATEGORIES:ITDUG ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210929T140000 DTEND;TZID=America/New_York:20210929T150000 DTSTAMP:20260421T173826 CREATED:20210826T162907Z LAST-MODIFIED:20210827T053117Z UID:15601-1632924000-1632927600@eurekaprocess.com SUMMARY:ITDUG 2021.09 DESCRIPTION:ITDUG 2021.09\nITDUG 2021.09 will be announced shortly. Topics always relate back to documentation. We aim to add value to the members of this group and to bring awareness to others who do the same. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nVisit our archives and watch previous ITDUG webinars here. Share and learn the latest practices and strategies for documenting technology infrastructure\, systems\, policies\, and procedures. \nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2021-09/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2021/06/ITDUG-Logo-500-x-285-Square.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210929T140000 DTEND;TZID=America/New_York:20210929T150000 DTSTAMP:20260421T173826 CREATED:20210826T162907Z LAST-MODIFIED:20210826T162907Z UID:15969-1632924000-1632927600@eurekaprocess.com SUMMARY:ITDUG 2021.09 DESCRIPTION:ITDUG 2021.09\nITDUG 2021.09 will be announced shortly. Topics always relate back to documentation. We aim to add value to the members of this group and to bring awareness to others who do the same. \nIT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems\, policies\, procedures\, and processes using any documentation platform. \nAbout the Group\nIT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers\, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis\, planning\, and implementation of best practices in IT Documentation. \nThe group originated by Tracy Hardin\, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter\, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes. \nThe team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development\, creation\, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences. \nVisit our archives and watch previous ITDUG webinars here. Share and learn the latest practices and strategies for documenting technology infrastructure\, systems\, policies\, and procedures. \nLeave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇 URL:https://eurekaprocess.com/event/itdug-2021-09-2/ LOCATION:Online CATEGORIES:ITDUG ATTACH;FMTTYPE=image/png:https://eurekaprocess.com/wp-content/uploads/2021/06/ITDUG-Logo-500-x-285-Square.png ORGANIZER;CN="Eureka Process":MAILTO:Eureka@EurekaProcess.com END:VEVENT END:VCALENDAR