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ITDUG 2022.04

April 27, 2022 @ 2:00 pm2:30 pm EDT

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The Process Process

ITDUG 2022.04 – The Process Process by Allen Edwards

Whether you’re taking your first steps into the journey of process and documentation, or a seasoned veteran evaluating your current practices, this is your chance to learn about our Process Process and the six questions that it is based on.

Seasoned industry veteran Allen Edwards, founder of Eureka Process and acclaimed leadership consultant, leads this 30-minute webinar on how to get better at process and documentation simply by having a process for it!

IT Documentation Users Group’s webinar series is designed to offer a range of knowledge and information to IT professionals. Our webinars are typically one-hour presentations with time allotted for Q & A at the end. The topics are geared toward practical methods and tools for documenting IT systems, policies, procedures, and processes using any documentation platform.

About the Group

IT Documentation Users Group (ITDUG) is a Facebook group for sharing tips and tricks for documenting IT systems using any documentation platform recommended for IT Service providers, including internal IT departments. Join IT documentation professionals for discussions on IT documentation analysis, planning, and implementation of best practices in IT Documentation.

The group originated by Tracy Hardin, IT/MSP owner in 2018 to co-learn ITGlue​ and later adapted it into a forum for all IT documentation platforms. Shortly thereafter, Eureka Process joined as co-admins. ITDUG now has over 3000 members and growing! Organized by a community of like-minded professionals united by a passion for documenting IT infrastructure and processes.

The team at Eureka Process contributes a documentation-related webinar on the last Wednesday of every month. We are dedicated to providing a forum for anyone involved in the development, creation, distribution and use of technical documentation. The scope of ITDUG is not limited to any particular technology or industry but embraces all disciplines and interests that have an interest in technical documentation. Our goal is to bring together industry experts in all aspects of technical documentation to share ideas and experiences.

Leave a comment below with your suggestions on topics you’d like to see covered and discussed. 👇


April 27, 2022
2:00 pm–2:30 pm EDT
Event Category:




Eureka Process

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