Ticket Servicing

Ticketing is our industry’s way of serving clients in a consistent, timely, and reliable manner. As an IT firm, we tend to start here, with issues that occur here, taking our attention away from the other stuff we’d like to get to one day (such Finance, Sales, and Human Resources).  This section is a bit more tactical, so it will be hard to tell you where a great starting point is.  Take a gander, and see if there is a particular issue you’d like to work on, and follow the links from there.