We use EOS for our own company and for many of our clients. Like any system for running a business, getting your company aligned with your vision and values can fix so many issues. I call Vision and Values the ultimate process, because in the absence of clear SOP, as long as you follow Vision and Values, the results will be good. We recommend reading the book Traction, by Gino Wickman, and then we have some handy tools in EOS01 – VTO Explanation to get you started.