by Veronica Dunn | Feb 25, 2021 | Event-Public
Register here or join us live on Facebook! Become a member of ITDUG on Facebook to watch... by Veronica Dunn | Feb 25, 2021 | ITDUG
Meta-knowledge is the most important knowledge. Know thyself! This webinar should help you create a consistent structure and standard so that every team member knows where to store- and how to find- the documentation they are looking for. We will cover the silly-named... by Veronica Dunn | Jan 21, 2021 | ITDUG
Are you getting confused on what information you need to collect or don’t regarding your client’s technology assets? Maybe you are not even collecting this data yet. Take a tour with us as we explore methods and examples of Client Asset Documentation. We’ll speak IT... by Veronica Dunn | Sep 30, 2020 | ITDUG
Eureka Process hosts a peer group round table joined by Terry McAdams of MacTech Solutions, Tracy Hardin of Next Century Technologies and Erick Anderson of NetworkTech. Topics of discussion: getting staff involved in documentation, documentation accountability, tools... by Veronica Dunn | Sep 15, 2020 | Blog
What is Leaky Bucket Syndrome? LBS – it sounds like a bad disease and it can be for your business if it goes ignored, like any disease. Let us illustrate what Leaky Bucket Syndrome is and how we can go about solving the problems that arise from it. Your business...